Resources + Support

Privacy Policy

Information Gathered By CPF.
In general, we gather information about all of our users collectively, and not on an individual basis, for purposes such as determining which parts of our website users access most frequently. This information helps us determine which parts of our website are most beneficial for users, and how we can continually create a better overall experience for you. We only use such data in the aggregate and anonymously.

We currently contract with online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Web beacons and cookies provided by our marketing company on this site. The type of information we gather may include, but is not limited to, the following: the activity of the site visitor’s browser when the visitor is viewing the site; the site path of visitors; and the time visitors come to the site. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you have the ability to accept or decline cookies on your computer by modifying the settings in your Internet browser. However, you may not be able to use all the interactive features of our website if cookies are disabled.

Information About You Specifically.
In some instances, we allow you to provide us with specific information about you, such as your name, title, address, e mail address and telephone number. If you elect to provide us with your personal or business information, we may use that information to provide you with a product or service that you have requested, to answer a question you have submitted to us, or to notify you of other information regarding CPF. If you provide us with your personal or business information, but later decide you no longer want us to use your information, simply let us know by submitting your request at the “Contact” section of the website or by an email addressed to WEBMASTER@CHARLOTTEPIPE.COM.

General Information Disclosure.
Except as described in this Privacy Statement, we do not disclose information about your individual visits to the CPF website, or any personal or business information that you provide to us, such as your name, address, e mail address, telephone number, etc., to any unaffiliated third-parties, except (i) when we believe the law requires it or to protect CPF, our users or others, and (ii) to the appropriate CPF personnel who will provide some or all of the service you requested.

Cookies.
To enhance your experience on our website, we use a feature on your Internet browser called a “cookie”. Cookies are small files that are placed on your computer’s hard drive. They are used for a variety of reasons, such as remembering user names and passwords and preferences, tracking click streams, and for load balancing. By using cookies, we can deliver faster service, consistent, updated results, and a more personalized experience on our website. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser’s performance and will adversely affect your experience while using our website.

Concerns About Our Privacy Statement.
If, at any time, you have questions or concerns about our commitment to privacy, please feel free to contact us by submitting your question or concern at WEBMASTER@CHARLOTTEPIPE.COM.

Changes in Our Privacy Policy.
This Privacy Statement is effective as of July 8, 2003. CPF reserves the right to change this Statement at any time by posting a revised statement on the CPF website. This statement and the policies described herein are not intended to and do not create any contractual or other legal rights in or on behalf of any person or entity.

Passwords.
(a) Certain areas of the CPF website are accessible only to customers, business partners and associates who have received authorization and who have obtained a password and username. If you are authorized to access password-protected areas of this website, you should treat your username and password as you would any other confidential or secure information. We have no responsibility for any damages to you resulting from someone other than you using your username or password.

(b) CPF "Storefront" makes certain CPF merchandise and promotional materials available for purchase. Storefront is accessible to preferred customers, business partners and company associates. To access Storefront, you must obtain a password and username from us. Once you receive a Storefront password and username, you should treat them as you would any other confidential or secure information. We have no responsibility for any damages to you resulting from someone other than you using your username or password. All purchases of merchandise utilizing Storefront are subject to the CPF Storefront Terms of Sale.

Made in the USA

Made in the USA

For over a century, Charlotte Pipe has been manufacturing pipe and fittings, employing more than 1,200 loyal, hard-working Americans. All of our products are proudly made in the USA.

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Support

One of the added benefits of using Charlotte Pipe is the many resources we provide. Our Customer Service and Technical Support associates are available to answer your product, technical and/or installation questions.

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